What’s the return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and include proof of purchase.
How do I start a return?
Just email us at contact@adgmarketplace.com. We’ll send return instructions and a prepaid shipping label if your return is approved.
What items can’t be returned?
We can’t accept returns on personalized items (unless we made an error), sale items, gift cards, or hazardous materials.
What if my item is damaged or incorrect?
Please contact us right away so we can make it right.
Can I exchange an item?
The quickest way is to return your item and place a new order once the return is accepted.
When will I get my refund?
Refunds are issued to your original payment method within 10 business days after we receive and inspect your return.
